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BIA Automation Solutions

BIA brings all your tools and suppliers into one platform, making it easy to automate tasks across Marketing, Customer Suppoer, Risk, and KYC operations.

Overview of BIA Systems automation solutions including Marketing, CRM, Payments, Onboarding, Custom Automations, and Team Insights
Unified KYC verification process in BIA Systems matching user ID and facial data to confirm identity

One Hub for All Your KYC Needs

Connect all KYC providers in one hub, streamline verifications, and boost conversions. BIA selects the best-fit suppliers, extracts key features, and applies smart automation to optimize every step of the onboarding journey.

Marketing and CRM automation diagram showing BIA System connected to CRM, BI tools, Microsoft Office, databases, gaming platforms, and communication tools

Marketing & CRM Automation

Take full control of your CRM and marketing. BIA lets you automate campaigns, sync data across tools, and connect insights from BI platforms - no more manual work. Engage players in real time and drive results on every channel.

AI customer support agent at laptop automating user interactions, rewards, and 24/7 assistance in BIA Systems

CS - AI Agents

AI-powered agents personalize player interactions, recognizing new and VIP users, automating actions like sending bonuses, processing requests, and providing fast, 24/7 support with seamless escalation when needed.

Illustration of woman automating backoffice tasks like reporting, data entry, and reconciliation using BIA Systems RPA solution

Efficient Backoffice Automation

Eliminate time-consuming daily repetitive tasks such as reporting, reconciliation, data entry, documents processing, and file transfers using our RPA solution. Save time, reduce errors, and get more done effortlessly.

Visual showing user ID risk analysis with alerts for duplicate accounts, PEP match, and expired ID, representing fraud prevention via BIA Systems

Risk Automation

Protect your platform from fraud with advanced device risk detection. Track self-excluded players, detect duplicate accounts, and identify suspicious patterns in real time for a secure and smooth user experience.

Illustration of secure login interface using multi-factor authentication with username, password, and a verification code sent to a mobile device.

Multi-Factor Authentication

Offer players flexible authentication for security without friction. Choose email, phone verification, face authentication, or passwordless login with a PIN. Operators can customize authentication to meet regulations or add security.

Talk to a BIA Expert 

Tell us what slows you down and we’ll show you how BIA can automate it.

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